Service Providers

Fluent Support made ticket management easy. Agents can filter and sort with many variables to define priority. They can track their progress and see how many tickets are waiting for them.

Instant loading with superfast SPA

Fluent Support is built as a Single Page Application with VueJS & REST API. So it loads fast without any clutter. You can navigate to different pages without experiencing any delay.

Know what requires agents’ attention

Your customers should not wait long to get answers. Fluent Support gives a clear view of what to work on. Assign tickets automatically based on products, and reply based on priority.

Better team collaboration, faster support

Ensure efficient support team communication with internal notes. Don’t make your support agents dread their job by repeating tasks. Saved replies for repetitive tickets can save countless hours of effective work hours and also faster ticket replies.

Learn more about your customers with custom fields

Fluent Support comes with a bunch of custom fields on top of default ones. You can use checkbox, radio choice, WooCommerce orders, and other custom fields to collect additional info.